| Loan Servicing Clerk II Job Description |
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| The following is a full job description for Loan Servicing Clerk II. Here are the requirements and responsibilities for Loan Servicing Clerk II along with statistics. If after reading this page you determine that Loan Servicing Clerk II is not the position you are looking for, you may want to try one of these similar titles: Loan Servicing Supervisor, Loan Servicing Clerk I, Loan Servicing Clerk III, Loan Servicing Clerk IV, Loan Servicing Manager, Loan Processor II, Loan Servicing Senior Manager, Loan Processing Quality Analyst II, Stock Loan Clerk II |
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| Requirements and Responsibilities For Loan Servicing Clerk II |
| Services and maintains loan accounts by performing routine administrative tasks, ensuring accurate loan records, and providing customer support for the duration of the loan term. Reviews loan documentation and system records to verify payment activity, interest calculations, and account balances. Updates borrower information, processes payments, and applies adjustments such as escrow updates, late fees, or payoff calculations. Responds to borrower inquiries regarding loan balances, payment status, and servicing policies while maintaining compliance with regulatory guidelines. Maintains accurate loan files and supports audits by organizing documentation and verifying data accuracy. Requires a high school diploma. Typically reports to a supervisor. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Also referred to as: Loan Servicing Associate II, Loan Servicing Representative II - Consumer Loans, Loan Servicing Specialist II - Consumer Loans |
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| Similar Jobs: Loan Servicing Supervisor, Loan Servicing Clerk I, Loan Servicing Clerk III, Loan Servicing Clerk IV, Loan Servicing Manager, Loan Processor II, Loan Servicing Senior Manager, Loan Processing Quality Analyst II, Stock Loan Clerk II |
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| Level of Education: Loan Servicing Clerk II Salaries with a High School Diploma or Technical Certificate, Loan Servicing Clerk II Salaries with an Associate's Degree, Loan Servicing Clerk II Salaries with a Bachelor's Degree, Loan Servicing Clerk II Salaries with a Master's Degree or MBA, Loan Servicing Clerk II Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Financial Services | |
