| Teller Supervisor Job Description |
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| The following is a full job description for Teller Supervisor. Here are the requirements and responsibilities for Teller Supervisor along with statistics. If after reading this page you determine that Teller Supervisor is not the position you are looking for, you may want to try one of these similar titles: Head Teller, Teller I, Teller II, Teller III, Vault Teller, IT Production Control Supervisor, Compliance Supervisor, Sales Supervisor, Revenue Supervisor |
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| Requirements and Responsibilities For Teller Supervisor |
| Supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. |
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| Also referred to as: Branch Teller Operations Supervisor |
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| Similar Jobs: Head Teller, Teller I, Teller II, Teller III, Vault Teller, IT Production Control Supervisor, Compliance Supervisor, Sales Supervisor, Revenue Supervisor |
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| Level of Education: Teller Supervisor Salaries with a High School Diploma or Technical Certificate, Teller Supervisor Salaries with an Associate's Degree, Teller Supervisor Salaries with a Bachelor's Degree, Teller Supervisor Salaries with a Master's Degree or MBA, Teller Supervisor Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Business Services, Edu., Gov't. & Nonprofit, Financial Services | |
