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Technical Support Engineer I Job Description
The following is a full job description for Technical Support Engineer I. Here are the requirements and responsibilities for Technical Support Engineer I along with statistics. If after reading this page you determine that Technical Support Engineer I is not the position you are looking for, you may want to try one of these similar titles:
Technical Support Engineer III
,
Technical Support Engineer V
,
Technical Support Engineer IV
,
Technical Support Engineer II
,
Technical Customer Support Specialist I
,
Technical Customer Support Representative I
,
Software Support Engineer I
,
Technical Sales Support Specialist I
,
Technical Support Engineering Manager
Requirements and Responsibilities For Technical Support Engineer I
Provides technical support to troubleshoot issues and engineer solutions for an organization's products or systems. Communicates with system users and stakeholders to define and isolate the issue and deliver technical solutions. Maintains IT infrastructure to ensure optimal function of software, hardware, and network systems. Documents bugs, fixes, and changes or updates to technical documentation for future reference. Creates diagnostic tools and performs regular testing to maintain and enhance overall system performance. Requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Also referred to as:
Technical Solutions Support Engineer I
Similar Jobs:
Technical Support Engineer III
,
Technical Support Engineer V
,
Technical Support Engineer IV
,
Technical Support Engineer II
,
Technical Customer Support Specialist I
,
Technical Customer Support Representative I
,
Software Support Engineer I
,
Technical Sales Support Specialist I
,
Technical Support Engineering Manager
Level of Education:
Technical Support Engineer I Salaries with a High School Diploma or Technical Certificate
,
Technical Support Engineer I Salaries with an Associate's Degree
,
Technical Support Engineer I Salaries with a Bachelor's Degree
,
Technical Support Engineer I Salaries with a Master's Degree or MBA
,
Technical Support Engineer I Salaries with a JD, MD, PhD or Equivalent
Industries:
Aerospace & Defense
,
Biotechnology
,
Business Services
,
Chemicals
,
Construction
,
Edu., Gov't. & Nonprofit
,
Energy & Utilities
,
Financial Services
,
Healthcare
,
Hospitality & Leisure
,
Insurance
,
Internet
,
Media
,
MFG Durable
,
MFG Nondurable
,
Pharmaceuticals
,
Retail & Wholesale
,
Software & Networking
,
Telecom
,
Transportation
Job Statistics
Years of Experience
Education Level
0-1
2-5
5-10
10-15
15+
No diploma
High School
Associate's/Certificate
Bachelor's
Master's
Doctorate
Company Size
Industry
<100
100-500
500-1000
1000-7500
7500-15,000
15K-50k
50k+
0%
5%
10%
15%
20%
25%
30%
35%
Software & Networking
Edu., Gov't. & Nonprofit
Healthcare
Business Services
Financial Services
0%
5%
10%
15%
20%
25%
30%
Most Popular Cities for Technical Support Engineer I
Washington, DC Technical Support Engineer I Salaries
Chicago, IL Technical Support Engineer I Salaries
Atlanta, GA Technical Support Engineer I Salaries
New York, NY Technical Support Engineer I Salaries
Boston, MA Technical Support Engineer I Salaries
Dallas, TX Technical Support Engineer I Salaries
Los Angeles, CA Technical Support Engineer I Salaries
Minneapolis, MN Technical Support Engineer I Salaries
San Jose, CA Technical Support Engineer I Salaries
Philadelphia, PA Technical Support Engineer I Salaries
