| Customer Success Coordinator Job Description |
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| The following is a full job description for Customer Success Coordinator. Here are the requirements and responsibilities for Customer Success Coordinator along with statistics. If after reading this page you determine that Customer Success Coordinator is not the position you are looking for, you may want to try one of these similar titles: Customer Success Manager, Customer Success Associate II, Customer Success Associate III, Customer Experience Coordinator, VP of Customer Success, Customer Success Director, Customer Success Associate IV, Customer Success Associate I, Customer Success Associate V |
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| Requirements and Responsibilities For Customer Success Coordinator |
| Supports customer success team and initiatives to provide guidance and knowledge resources to customers that will facilitate the achievement of their business objectives using the organization's products and services. Assists with onboarding processes, distribution of product knowledge materials, and tools. Coordinates with internal teams to facilitate resources and training needed by customers. Administers issue tracking processes and compiles customer feedback. Prepares reporting and exhibits reflecting customer health and status. May require an associate degree or equivalent. Typically reports to a supervisor or manager. Works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Typically requires 1-3 years of related experience. |
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| Also referred to as: Customer Onboarding Coordinator |
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| Similar Jobs: Customer Success Manager, Customer Success Associate II, Customer Success Associate III, Customer Experience Coordinator, VP of Customer Success, Customer Success Director, Customer Success Associate IV, Customer Success Associate I, Customer Success Associate V |
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| Level of Education: Customer Success Coordinator Salaries with No Diploma, Customer Success Coordinator Salaries with a High School Diploma or Technical Certificate, Customer Success Coordinator Salaries with an Associate's Degree, Customer Success Coordinator Salaries with a Bachelor's Degree, Customer Success Coordinator Salaries with a Master's Degree or MBA, Customer Success Coordinator Salaries with a JD, MD, PhD or Equivalent |
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| Industries: Aerospace & Defense, Biotechnology, Business Services, Chemicals, Construction, Edu., Gov't. & Nonprofit, Energy & Utilities, Financial Services, Healthcare, Hospitality & Leisure, Insurance, Internet, Media, MFG Durable, MFG Nondurable, Pharmaceuticals, Retail & Wholesale, Software & Networking, Telecom, Transportation | |
