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Contact Center Sales Coach Job Description
The following is a full job description for Contact Center Sales Coach. Here are the requirements and responsibilities for Contact Center Sales Coach along with statistics. If after reading this page you determine that Contact Center Sales Coach is not the position you are looking for, you may want to try one of these similar titles:
Contact Center Supervisor
,
SVP of Contact Center Operations
,
Contact Center Representative I
,
Contact Center Representative II
,
Contact Center Representative III
,
Inbound Contact Center Supervisor
,
Inbound Contact Center Manager
,
Outbound Contact Center Supervisor
,
Contact Center Director
Requirements and Responsibilities For Contact Center Sales Coach
Designs sales training materials on company products, business practices, and contact center practices. Coaches and motivates the contact center staff to meet targeted sales goals. Supports evaluating sales performance and product knowledge. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 to 4 years of related experience.
Also referred to as:
Agent Sales Coaching Specialist, Call Center Sales Coach, Call Center Sales Trainer
Similar Jobs:
Contact Center Supervisor
,
SVP of Contact Center Operations
,
Contact Center Representative I
,
Contact Center Representative II
,
Contact Center Representative III
,
Inbound Contact Center Supervisor
,
Inbound Contact Center Manager
,
Outbound Contact Center Supervisor
,
Contact Center Director
Level of Education:
Contact Center Sales Coach Salaries with a High School Diploma or Technical Certificate
,
Contact Center Sales Coach Salaries with an Associate's Degree
,
Contact Center Sales Coach Salaries with a Bachelor's Degree
,
Contact Center Sales Coach Salaries with a Master's Degree or MBA
,
Contact Center Sales Coach Salaries with a JD, MD, PhD or Equivalent
Industries:
Aerospace & Defense
,
Biotechnology
,
Business Services
,
Chemicals
,
Construction
,
Edu., Gov't. & Nonprofit
,
Energy & Utilities
,
Financial Services
,
Healthcare
,
Hospitality & Leisure
,
Insurance
,
Internet
,
Media
,
MFG Durable
,
MFG Nondurable
,
Pharmaceuticals
,
Retail & Wholesale
,
Software & Networking
,
Telecom
,
Transportation
Job Statistics
Years of Experience
Education Level
0-1
2-5
5-10
10-15
15+
No diploma
High School
Associate's/Certificate
Bachelor's
Master's
Doctorate
Company Size
Industry
<100
100-500
500-1000
1000-7500
7500-15,000
15K-50k
50k+
0%
10%
20%
30%
40%
50%
Retail & Wholesale
Business Services
Telecom
Edu., Gov't. & Nonprofit
Energy & Utilities
0%
10%
20%
30%
40%
50%
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